Categorizing attributes in relation to overall customer satisfaction in services(modelizations of the theory of variant and invriant weights) - Aix-Marseille Université Access content directly
Journal Articles Etudes et Documents, série Recherche Year : 2002

Categorizing attributes in relation to overall customer satisfaction in services(modelizations of the theory of variant and invriant weights)

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hal-01822820 , version 1 (25-06-2018)

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  • HAL Id : hal-01822820 , version 1

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Boris Bartikowski, Sylvie Llosa. Categorizing attributes in relation to overall customer satisfaction in services(modelizations of the theory of variant and invriant weights). Etudes et Documents, série Recherche, 2002, pp.1-30. ⟨hal-01822820⟩
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